Last Updated: July 23, 2019

Ticketing Policies

If you are purchasing tickets on this Site, you represent that you have reached the age of majority. You and your invitees and guests agree to these policies when you purchase tickets on the Site. You represent that you are an invited guest of Dumpling Connection for any event held or managed by Dumpling Connection for which you purchase a ticket. To the extent, you are purchasing tickets to events mentioned or described on this site, but from another party, including, without limitation, a reseller of tickets (a “Third Party Seller”), then the rights mentioned herein may not be applicable to you or your tickets. To the extent you have any inquiries or complaints, in such an event, please contact the Third Party Seller directly. Tickets purchased from any unofficial vendors are at your own risk.

ALL SALES ARE FINAL

Subject to the requirement by law, no refunds on tickets purchased directly from Dumpling Connection may be made, unless in the event that an event is cancelled or postponed. If an event is cancelled or postponed, Dumpling Connection will, at the request of the purchase, issue a refund not exceeding the actual amount paid by the purchaser towards the ticket. Presenters, events and programs are subject to change. Tickets bought from a Third Party Seller are not the responsibility of Dumpling Connection and must be addressed solely with the Third Party Seller.

Tickets are transferable to other individuals, such as family and friends in the case that you cannot attend the event. In this case, please notify Dumpling Connection of the transfer, providing your name and the new attendee’s name. 

Simply print out your tickets prior to the event and bring them with you, or else open the PDF on your smartphone to display the ticket barcode for scanning. You will also be required to present a valid photo ID verifying you are over the age of majority.

Dumpling Connection has the right to deny entry should any ticket purchaser or attendee not be able to present a valid photo ID verifying you are over the age of majority.

In addition to photo identification, a valid ticket must be brought for each individual event. Dumpling Connection will not be held responsible for counterfeit tickets, errors or omissions of Third Party Sellers, duplicate tickets which have already been scanned and/or print-at-home tickets that cannot be scanned due to faulty printing. Dumpling Connection will make reasonable efforts to troubleshoot scanning issues; however, Dumpling Connection retains the right to deny entry should these issues not be the fault of Dumpling Connection.

In the case that an event is either cancelled or postponed, Dumpling Connection will make reasonable efforts to contact every patron who has directly purchased tickets from Dumpling Connection via e-mail.

Dumpling Connection shall not be held responsible for any losses or damages resulted by any postponement or cancellation of an event. Dumpling Connection shall not be held responsible or liable for injuries, losses or damages incurred by patrons while attending these events. Any food or drink available at Dumpling Connection’s events is provided by independent service providers over which Dumpling Connection has no control, unless advised otherwise. Dumpling Connection is not liable for  injuries, losses, or damages resulted from the services provided by independent service providers at the event, including, but not limited to any injuries, losses, or damages resulting from the food and beverage provided by the independent service providers at the event. Further, Dumpling Connection shall not be responsible for nor does Dumpling Connection make any representations or warranties on behalf of any independent service providers at any event. 

You and your guests’ consent to Dumpling Connection’s (and its licensees’) use of your image, likeness, actions and statements in connection with any live or recorded audio or video or photograph or other transmission or publication of any of the events to which you are purchasing tickets. Your attendance at events shall be deemed your consent to appear in such recordings without compensation of any kind.

Dumpling Connection reserves the right to remove or exclude from events, anyone, in its sole discretion, it deems necessary. This includes, but is not limited to, anyone who disrupts an event or anyone who fails to abide by Dumpling Connection’s rules and practices. Attendees are expected to act in a responsible manner at all events, including without limitation, in the drinking of alcohol.

DUMPLING CONNECTION OFFERS THE SITE TO YOU AND YOUR ATTENDANCE AT ANY OF DUMPLING CONNECTION’S EVENTS CONDITIONED ON YOUR ACCEPTANCE WITHOUT MODIFICATION OF THIS AGREEMENT. YOUR (I) USE OF THE SITE OR (II) ATTENDANCE AT ANY EVENT AFTER PURCHASING TICKETS FROM A THIRD PARTY SELLER, CONSTITUTES YOUR ACCEPTANCE OF THIS AGREEMENT. THIS AGREEMENT CONTAINS DISCLAIMERS OF WARRANTIES AND LIABILITY AND AN EXCLUSIVE REMEDY. THESE PROVISIONS FORM AN ESSENTIAL BASIS FOR YOUR USE OF THE SITE AND YOUR ATTENDANCE AT ANY EVENT.

Ownership of Site Content

Please see our Terms of Use for information about the ownership and trademarks of site content.

Conclusion

This Agreement constitutes the entire agreement of the parties with respect to its subject matter and supersedes all previous written or oral agreements of the parties with respect to such subject matter. No waiver by either party of any breach or default by the other shall be deemed to be a waiver of any preceding or subsequent breach or default. This Agreement shall be governed by, and construed in accordance with, the laws of Ontario, without regard to its conflict of laws rules, and the Parties hereby agree to the jurisdiction of a court of competent jurisdiction in Toronto, Ontario, for any and all claims arising from this Agreement, the Use of the Site or attendance at any event described on the Site.